PRIVACY POLICY
Evluni
Alberta, Canada
Effective Date: April 7, 2026
At Evluni, your privacy is of the utmost importance to us. We are committed to protecting the personal information of our clients and website visitors in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Health Information Act (HIA) of Alberta. This Privacy Policy explains how we collect, use, store, and protect your personal information.
1. Information We Collect
We may collect the following types of personal information:
• Full name
• Email address
• Phone number
• Preferred method of contact
• General information about what you are seeking support for
• Any additional information you voluntarily provide when contacting us
We do not request or require sensitive clinical or health information through our website or advertising forms. However, individuals may voluntarily share personal details about what they are going through when reaching out. Any such information shared is received in strict confidence, used solely to connect you with the appropriate support, and will never be shared with third parties. We encourage clients to share detailed clinical information only through our secure intake process once a therapeutic relationship has been established.
2. How We Collect Your Information
We collect personal information in the following ways:
• Through our Meta (Facebook/Instagram) Lead Ad forms
• Through Google Ads and Google search advertising
• Through contact forms on our website at evluni.ca
• Through direct messages, emails, or phone calls
• Through our intake and booking process
Please note that our Meta Lead Ad forms are hosted on Meta’s platform and are subject to Meta’s Privacy Policy. Similarly, our Google Ads are served through Google’s advertising platform and are subject to Google’s Privacy Policy. We recommend that you do not share sensitive personal or clinical information through any advertising forms or third-party platforms. We will connect with you privately once we have received your contact details.
3. How We Use Your Information
Your personal information is used solely for the following purposes:
• To respond to your inquiry and connect you with the appropriate therapist
• To schedule consultations or appointments
• To answer any questions you may have about our services
• To follow up with you regarding your inquiry
• To provide you with information about Evluni’s counselling services
We will not use your personal information for any purpose other than those listed above without your explicit consent.
4. Consent
By providing your personal information to Evluni, you consent to its collection and use as described in this Privacy Policy. You may withdraw your consent at any time by contacting us directly. Please note that withdrawing consent may limit our ability to provide services to you.
5. Sharing of Your Information
Evluni does not sell, rent, or trade your personal information to any third parties under any circumstances.
We may share your information only in the following limited circumstances:
• With members of the Evluni team strictly for the purpose of connecting you with the right therapist
• When required by law or by a regulatory or government authority
• With your explicit written consent
6. Data Security
We take the security of your personal information seriously. We have implemented appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, loss, or misuse. All personal information is stored securely and access is limited to authorized Evluni team members only.
Please be aware that no method of transmission over the internet is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security of data transmitted through third-party platforms such as Meta.
7. Retention of Your Information
Evluni will retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. If you do not proceed with our services, your contact information held directly by Evluni will be securely deleted within a reasonable timeframe.
Please note that personal information submitted through third-party platforms such as Meta and Google may be retained by those platforms in accordance with their own data retention policies. Evluni does not have control over the retention or deletion of data held by third-party advertising platforms. We encourage you to review Meta’s and Google’s privacy policies directly for more information about how they store and manage your data.
8. Your Rights
As an individual in Alberta, Canada, you have the following rights regarding your personal information:
• The right to access the personal information we hold about you
• The right to request corrections to inaccurate or incomplete information
• The right to withdraw your consent to the use of your information
• The right to request the deletion of your personal information
To exercise any of these rights, please contact us using the information provided below.
9. Third-Party Platforms and Advertising
Our website and advertising may contain links to or be hosted on third-party platforms. We currently use the following third-party advertising platforms:
Meta (Facebook and Instagram)
We run Lead Ad campaigns on Meta’s platforms. These forms are hosted by Meta and subject to Meta’s Privacy Policy available at facebook.com/policy. Meta may use cookies and tracking technologies to serve our ads to relevant audiences.
Google Ads
We run advertising campaigns through Google Ads, including Google Search and Display Network ads. Google may use cookies and tracking technologies such as Google Analytics and Google Tag Manager to measure ad performance and serve relevant ads to users. You can learn more about how Google uses your data at policies.google.com/privacy.
Google Analytics
Our website may use Google Analytics to collect anonymized information about how visitors use our site, such as pages visited and time spent on the site. This information helps us improve our website and services. Google Analytics does not collect personally identifiable information. You can opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on available at tools.google.com/dlpage/gaoptout.
Evluni is not responsible for the privacy practices of any third-party platforms. We encourage you to review the privacy policies of these platforms directly.
10. Cookies and Tracking Technologies
Our website and advertising platforms may use cookies and similar tracking technologies to improve your experience and measure the effectiveness of our advertising. Cookies are small text files stored on your device that help us understand how you interact with our website and ads.
Types of cookies we may use:
• Analytics cookies — to understand how visitors use our website (via Google Analytics)
• Advertising cookies — to measure the performance of our Meta and Google ad campaigns
• Functional cookies — to improve the functionality of our website
You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of our website.
11. Children’s Privacy
Our advertising forms and online contact methods are intended for individuals 18 years of age and older. Parents or guardians inquiring on behalf of a minor are welcome to contact us directly. We do not knowingly collect personal information from minors through our advertising forms.
12. Updates to This Privacy Policy
Evluni reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website at evluni.ca with a revised effective date. Your continued use of our services following any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Evluni
Website: evluni.ca
Location: Alberta, Canada
We are committed to addressing your concerns and will respond to all privacy-related inquiries in a timely manner.
This Privacy Policy was last updated on April 7, 2026.